Tent Rental FAQ

Affordable Backyard Tents does not offer customer pick up at this time.

Yes, all of our tent rental packages can be customized.

Yes. We can install our frame tents over decks, patios, or driveways if the required amount of space is available. This requires concrete buckets for anchoring, which Affordable Backyard Tents supplies for an additional charge. Please let us know up front the type of surface you plan to place the tent on.

All our tents have a certificate of flame retardancy. They are also certified by the California State Fire Marshal (the state with the most stringent fire codes in the nation). We will be glad to email or fax a copy of the certificate to you upon request.

Great question! Some tent companies may say they have insurance, but you can never be sure. We will be glad to provide you with a copy of our insurance certification at a small fee upon request.

State law requires all tent installers to contact J.U.L.I.E. (Joint Utility Locating Information for Excavators) at 811 before they install a tent. We typically call J.U.L.I.E. on the Monday or Tuesday before your event. The locators usually arrive within 48 hours and mark the area where the tent will be installed. We always request that the locators use flags to mark the area rather than spray paint. Although this is only a request, flags are used about 80-90% of the time. If there are no utilities located near the area, no flags will be placed. We will not be responsible for any damage to a sprinkler system that is not marked or is marked incorrectly.

We can give you a general quote over the phone at 630.742.2407 for most types of events or parties.  Or, you can fill out our Easy as 1-2-3 form. For larger events, we may send out a representative after we receive your deposit. Our representative will review the event details and view the event space.

Other tent rental companies may charge hidden fees or surcharges. Be assured that the price Affordable Backyard Tents quotes you is the price you will pay!

Yes. You need to make an advance reservation for any of our rental party tents and rental party equipment. We need advanced notice so we can schedule delivery. But don’t be discouraged if you need something right away. Give us  a call at 630.742.2407 . Sometimes we have cancellations at the last minute. We’d love to try to help you if we can!

You should plan on reserving your tent rental equipment as early as possible before your event date. Without a reservation, we cannot guarantee that the items you want will be in stock. If you’re unsure of the exact number of guests, we can always modify the reservation to suit your needs.

Please call our office at 630.742.2407 to make a reservation. On all orders, we require a 50% non-refundable deposit that can be paid by cash, check, or credit card.

We understand that life can get in the way of a party. Because we have held your rental aside, we retain 50% of the fees for any cancelled rental.

Any cancellation within 7 days of the delivery day requires full payment. We do this because we usually can’t re-rent the equipment in that time frame. 

If you have more questions about party tent rental with ABT, you can click here to view our rental contract.

To find out whether we deliver to your specific town, please give us a call at 630.742.2407

In surrounding areas, we add a small delivery fee to cover fuel and driving time. This delivery fee is typically between $25-$150 and covers both delivery and pick-up.

*Special fees are added if we must load equipment into elevators or carry it up flights of stairs.

For Saturday events, delivery is normally done the Thursday or Friday prior to the event. Sunday event delivery will normally be on Friday or Saturday. We typically schedule times for delivery the Wednesday or Thursday prior to your event. On either Wednesday or Thursday before your event, we will call to confirm your order and give you an estimated 3-hour delivery time window.

We realize that your time is valuable. Occasionally, traffic or weather conditions cause delays for our delivery personnel. If this happens, our delivery personnel will try to call you to keep you updated on the progress of the trucks and give you an updated time of delivery.

Give us a call at 630.742.2407 and we will try to accommodate your request for any special delivery times whenever possible. Extra charges for same-day delivery and pickup are: additional $100 from 8am-5pm. $150 after 5pm.

This is a one of the most common tent rental questions.

We recommend that you or a representative be present at the time of delivery to ensure that your items get delivered to the correct location and the tent where you want it. If you cannot be home, we will deliver the items to a pre-designated location. You can leave a chair to mark the center of the tented space.

Our trained personnel will properly set up and secure all tents. We will install lighting, sidewalls, and dance floors per your request. We’ll stack tables and chairs underneath the tent or near the set-up area. If you would like us to set up tables and chairs, we can do it for you at a $50 per hour rate.